Business Summary:
Provide roadside assistance coverage plans & dispatch services through-out North America. This business may be relocated to anywhere in North America. This business aids satisfied customers so that they never have to travel alone. It is a successful, well-established provider of unique emergency roadside assistance. Specializing in roadside assistance for motorcycles. Substantial market share through-out North America including Alaska, Canada, Hawaii, & Puerto Rico.
Remote 24-hr. dispatch center answers calls & dispatches assistance from a network of over 7000 providers. The business contracts for a period of years are predominately initiated by motorcycle & automobile manufacturers & dealers somewhat like a warranty for new or certified motor vehicles. Memberships may also be purchased directly by consumers. Within limits, the assistance covers running out of gas or dead battery, emergency towing service to nearest repair facility, tire, fuel pump, battery or cables parts replacement during travel, key number registration, key replacement, trip routing, & travel discounts.
Owner works in the business part-time while also operating another business. In addition to the owner, the dedicated & skilled team includes a towing manager who works directly with the owner in the Midwest but could be converted to a virtual employee or contractor & a contract dispatcher who works from home in the Southwest. The other position in the business is a membership specialist. Efficient & effective systems & processes in place allowing for gross profit margin reaching in excess of 70% & net cash flow margins averaging 40%.
The business has generally been stable during economic cycles. Revenue & net cash flow expected to increase substantially in 2012 due to a new, high volume channel for selling service.
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